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What do you do if you have a question about your alarm system and the phone number the installer left is no longer in service? What if that toll free number you call for service is answered by somebody in California or Texas who isn't even sure where Washington is, much less know anything about your alarm, and it takes 10 days for your request for service to filter down to their nearest service center in the big city 100 miles away. Or what if the guy who installed your alarm system, that friend of your cousin Alberts who does alarms on the side, decides to move to Montana? Were you disappointed when you went to the address on your alarm installers business card and found out it was a post office box in a strip mall mailing center? We have seen all of this! In our many years in the alarm industry, we have received many calls from frustrated alarm owners who have been left in the lurch or ignored. If this is happening to you, give us a call. Our technical staff is familiar with over 100 makes and models of alarm systems, so chances are good that we will be able to provide the service that you need. Our office is right here in Bellingham and we have a technician on call 24 hours a day, who can be reached by radio during normal working hours, and by pager any other time. If your alarm isn't working at 2 A.M., give us a call - that's what we are here for - to take care of our people. We recognize the importance of an alarm system to the peace of mind of our customers, and believe that service is the name of the game once the installation is completed. |
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